CommVisory Services

Strategic Services

Strategic Technology Planning
Leveraging our technology and business expertise, these appraisals chart a course of action to align technology architecture, design, delivery, and budgets to meet the dynamic requirements of your business in both the near term and the long term.

Managed Services Evaluations
Challenged with whether to in-source, smart source, manage, or host parts or your entire infrastructure? Managed Service Evaluations deliver practical and justifiable financial models to guide your decisions properly weighing all variables based on your specific business environment.

Communications-Enabled Business Process (CEBP) Fundamentals
Whether your testing the waters or fully emerging your organization by embedded voice and video into your existing processes, our CEBP services review, evaluate, and help justify where and why CEBP can take hold, transform, and modernize your workflows. For organizations without a documented Unified Communications (UC) strategy, CEBP Fundamentals identifies opportunities and incorporates these initiatives into your organization's Strategic Plan.

Assessment Services

Infrastructure & Technology Review
Wrestling with trying to decide whether or not to continue investing in your existing infrastructure? Curious if an architecture or application change will truly deliver on its promise? Our Infrastructure & Technology Review will craft or validate your business case to create both a current baseline as well as a mechanism to measure post implementation improvements.

Contact Center Appraisal & Optimization
Following a process and methodology developed through years of business and contact center experience, these services review and recommend technological, organizational, managerial, and/or workflow augmentations to improve efficiency and effectiveness of the contact center operation.

Unified Communications (UC) Enablement
Often a secondary step to our Communications-Enabled Business Process service, UC Enablement measures and evaluates the technological and process requirements to execute your companies UC vision.

Services Benchmarking
Are you curious how your rates, terms, and conditions stack up against other industry leaders? Our Services Benchmarking products deliver answers and where appropriate define a plan of action to improve your organization's relative position compared to industry leaders.

Infrastructure Change Evaluations and Financial Modeling
Infrastructure change is expensive and time consuming. Properly calculating the cost of change can make or break an initiative's ROI and impact your vendor decision. Our modeling service will define a clear and straight forward process by which to evaluate the true cost of infrastructure change and allow you to continuously measure cost impacts based on the initiative's progress.

Sourcing Services

Wireless Sourcing
Struggling with whether Corporately Liable (CL) or Individually Liable (IL) sourcing is right for your organization? Worried about exploding wireless costs and risk mitigation around wireless data? Our Wireless Sourcing services will uncover the mysteries of the wireless market and lead your organization to a position whereby you control wireless expense so it is no longer a black hole of expenditure.

Infrastructure Sourcing
Most organizations large or small will agree mystery equals margin. With our Infrastructure Sourcing services you can be assured of zero mystery. We understand not only the ins and outs of network technology, but more importantly the way the carrier's package, deliver, and contract for a given service or service bundle. Our proven methodology will drive you to the preferred provider(s) who maximizes your business value with price, service delivery, responsiveness, and contractual flexibility.

Technology Procurement
Looking for a way to cut through all of the marketing hype and determine true Total Cost of Ownership (TCO)? Wanting to make sure you pay a fair price for technology and services? Our Technology Procurement services utilize a verified process to lead the charge to determine what technology is optimal for your business goals, objectives, and budgets.

Retainer & Advisory Services

Contract Negotiation Solutions
Leveraging our extensive history of successful negotiations, our Contract Negotiation Solutions range from review and redline to leading negotiations to contract signature. Our experience will drive to a mutually beneficial and efficient outcome. Not only do we know what to ask for, we know how to get it.

Staff Augmentation
Adding headcount can take time and negatively impact your budget. With our Staff Augmentation services, you can quickly "plug in" a skilled resource for as long as necessary to complete a specific initiative, project, or program.

Telecom Oversight
Need the flexibility to call upon an expert for "just in time" advice? Want to make sure the proposed Statement of Work covers all of the bases? Our Telecom Oversight services allow you to retain our talent for just these occasions.

Implementation Support Services

Program & Project Management
Our Project and Program Management services follow a well-documented process and utilize industry standard tools to lead your project to a successful outcome on time and on budget. Our project managers understand both how to run a project as well as the underlying technology.